Terms and Conditions

Cape Town Speaker Rental / SOUNDBOKS RENTALS (Pty) Ltd

  • Website: https://capetownspeakerrental.co.za
  • Company Name: SOUNDBOKS RENTALS (Pty) Ltd
  • Registration Number: 2025/129270/07
  • 2025/129270/07 9568165220

TERMS AND CONDITIONS

1. Scope

These Terms and Conditions (T&Cs) govern all rentals and services provided by SOUNDBOKS RENTALS (Pty) Ltd, trading under the alias Cape Town Speaker Rental. By booking equipment through our website, email, WhatsApp, or any other channel, the customer accepts these T&Cs in full.

2. Rental Agreement

The rental agreement covers the temporary use of SOUNDBOKS speakers and accessories (“Equipment”). A booking becomes binding once payment has been received and confirmation has been sent to the customer.

All bookings are subject to availability. The company reserves the right to cancel or modify bookings in the event of unforeseen circumstances such as equipment malfunction, damage, or logistical constraints.

3. Payment and Deposits

All rental fees must be paid in full before the start of the rental period. A refundable security deposit may be required. Deposits are returned once the equipment is returned in good condition. Payments may be made via EFT, PayPal, or other accepted methods indicated on the website.

4. Delivery and Collection

Delivery and collection services are available within Cape Town and surrounding areas for an additional fee, depending on availability but not guaranteed. Customers may also choose to collect and return equipment at the following location: 28 Kloof Nek Rd, Tamboerskloof, Cape Town, 8005, South Africa, by prior arrangement. The customer assumes full responsibility for the equipment from the time of collection or delivery until its return.

5. Equipment Use and Care

The customer agrees to use the equipment responsibly and in accordance with its intended purpose. The customer shall not modify, disassemble, or misuse the equipment in any way. The customer is liable for any loss, theft, or damage caused during the rental period.

If the equipment is returned dirty, wet, or excessively damaged, a cleaning or repair fee will be deducted from the deposit.

6. Cancellation Policy

Cancellations must be communicated in writing (email or WhatsApp). The following fees apply:

  • Same day or after rental start: 100%
  • Up to 3 days before rental start: 75%
  • Up to 7 days before rental start: 40%
  • More than 4 weeks before rental start: R150 administrative fee

Refunds will be processed within 5–10 business days after approval.

7. Liability

The company shall not be liable for any indirect, incidental, or consequential damages arising from the use or misuse of the equipment. The customer assumes all responsibility for safe operation. The customer indemnifies SOUNDBOKS RENTALS (Pty) Ltd against any claims resulting from injury, loss, or damage related to the use of the rented equipment.

8. Loss or Damage

In case of loss, theft, or irreparable damage, the customer is liable for the full replacement value of the equipment. Any damages must be reported immediately. The company may charge the cost of repair or replacement plus any loss of income due to unavailability of the equipment.

9. Data Protection

Personal data collected during the booking process is used exclusively for processing the rental agreement and will be handled in compliance with the Protection of Personal Information Act (POPIA). Data will not be shared with third parties except where legally required.

10. Force Majeure

The company shall not be held liable for any failure to fulfil its obligations due to circumstances beyond its control, including natural disasters, accidents, strikes, or government restrictions.

11. Jurisdiction

These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the exclusive jurisdiction of the courts of Cape Town, Western Cape.

12. Contact

For all inquiries regarding bookings, cancellations, or support:

Email: info@capetownspeakerrental.co.za

Registered Address: 28 Kloof Nek Rd, Tamboerskloof, Cape Town, 8005, South Africa